Borsippa Tours and Tourism – Terms & Conditions

Booking & Payment

• Reservation: Your booking is confirmed upon receipt of a non-refundable deposit (amount specified at booking).
• Final Payment: Due 30 days before departure.
• Methods: We accept credit cards and bank transfers.
• Price Changes: Prices may adjust due to currency changes or unforeseen costs. We aim to keep any increases minimal.

Cancellations & Refunds

• By Traveler: Must be in writing. Fees apply based on notice period before departure.
• By Borsippa: If we cancel, you’ll receive a full refund. We aren’t responsible for additional costs like non-refundable flights.
• Insurance: Comprehensive travel insurance is strongly recommended.

Travel Documents & Health

• Passports/Visas: You are responsible for valid documents and visas.
• Health: You must meet all health and vaccination requirements, including COVID-19 regulations.

Liability

• Our Role: We act as an agent for service providers and are not responsible for their actions.
• Force Majeure: We are not liable for issues caused by events beyond our control.
• Your Responsibility: You are responsible for your conduct and compliance with local laws.

Itinerary Changes

• Flexibility: Itineraries may change due to circumstances.
• Acceptance: Booking indicates your agreement to possible changes.

Complaints

• Resolution: Notify your guide or our office promptly so we can help resolve any concerns.

Privacy

• Data Use: Your information is used only to process bookings and deliver services. We do not share data without consent.